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Yes, all products at Gourmet Meats Co are halal-certified. We ensure that our sourcing and production processes comply with halal standards to provide our customers with quality products that meet their dietary preferences and requirements.
The shelf life of our products varies depending on the specific item. Generally, our fresh meats are vacuum-sealed for freshness and have a refrigerated shelf life of 3-5 days. Frozen products, including biltong and frozen meats, can typically be stored in the freezer for up to 6 months without compromising quality. For exact shelf life details, please refer to the product packaging or contact our customer service team.
To maintain freshness and quality, we recommend storing our products according to their type:
Proper storage ensures that our products retain their flavor and texture for optimal enjoyment.
Nutritional information for each product is available on our website or can be provided upon request. We strive to provide transparent and accurate nutritional details, including calories, protein, fat, carbohydrates, and any allergens present. If you have specific dietary concerns or need detailed nutritional information, please contact our customer service team, and we’ll be happy to assist you.
At Gourmet Meats Co, we accept a variety of payment methods to make your shopping experience convenient and secure. You can pay with major credit and debit cards including Visa, MasterCard, and American Express. We also support online payment services such as PayPal, FPX, and Boost, along with mobile payments via Touch ‘n Go eWallet and GrabPay. You can also use Gourmet Meats Co gift cards or pay with bank transfers. Additionally, we accept Maybank2u and CIMB Clicks.
At Gourmet Meats Co, we prioritize the quality and safety of our products. Due to the nature of our items being frozen and fresh food, we do not accept returns or exchanges. This policy ensures that all our customers receive the highest quality and safest products. If you have any issues with your order, please contact our customer service team within 24 hours of receiving your delivery, and we will do our best to resolve any concerns. Your satisfaction is important to us, and we are here to help with any questions or issues you may have.
At Gourmet Meats Co, we understand the importance of delivering fresh and frozen food promptly. That’s why we prioritize speedy processing and shipping for all orders. Typically, orders are processed within 1 business day. Once processed, delivery is carried out within 1-2 business days to ensure that your products arrive in the freshest condition possible. We use reliable and efficient shipping services specifically designed for perishable items, ensuring your order reaches you quickly and safely. If you have any special requests or need further assistance, please contact our customer service team.
Yes, we offer wholesale and bulk purchasing options at Gourmet Meats Co. Whether you’re a restaurant, retailer, or looking to buy in larger quantities for events or personal use, we can accommodate your needs. Our wholesale offerings include competitive pricing and flexible ordering options to suit your business requirements. For more information on our wholesale program or to place a wholesale order, please contact our dedicated wholesale team through our website or email. We look forward to serving your bulk purchasing needs with our quality products and excellent customer service.
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